Warranty, Returns & Refunds

The Light shield warranty covers any manufacturing defects such as scratches or cracks upon receiving the product.
Covers may appear to show minor distortions, this is normal and will not affect light output or the anti-tamper capabilities of the product.
If any cracks and major distortions are apparent upon receiving the product that you consider not acceptable, please contact your supplier for a replacement. Or contact us at LightShield.

Care must be taken when drilling and applying over tension of screws which may cause damage to the light cover and will void any warranty or replacement.

Post Installation

Due to the nature of where this product will be installed and its intended application, LightShield and/or distributer will not be liable for any damage or costs to the light fixture as a result of excessive impacts or tampering after installation.

Light shield and/or distributer will not be liable for any costs that have occurred to the property, or damage to the fitting and any associated labour costs, legal costs, and or replacement costs of the fitting.

Light shield and/or distributer will not be liable for any costs or responsible for the warranty and any warranty voidance or cancelation of warranty from the light fixture manufacturer as a result of tampering, damage, or installation damage to the light fittings after the Light cover has been installed.

The cover is made from a polycarbonate material and must NOT be installed over light sources or in environments that cause heat that is not supported by the material’s specified limitations. Refer to manufacture technical requirements of poly-carbonate for installation specifications for further information.

IK Rating certification has been tested to the following Australian Standards IEC 62262:2002+AMD1:2021 Report Number M3209005.

IP Rating is equal to the application fitting the cover has been installed over. e.g. if the light is IP20 then the total application IP rating is IP20

Light shield Light cover may provide anti-tamper-proof resistance to a majority of fixtures in a range of situations and applications. However, with determined and repeated impacts, damage to the light fixture and/or to the light cover may eventually occur. It is up to the installer/Specifier to determine if this product is suitable.

Refund Policy

There is no refund policy for covers that have been purchased online

Please make your decision carefully or contact our Distributer.